Digital radiography equipment represents a major upgrade for the practices and medical imaging centers that have yet to take that step. However, even at this level, not all equipment is created equal. Due to the investment both financially and in terms of time (onboarding, training, support), you want something that will last in the long-term. This means your line of questioning is key during the purchasing stage.
One thing that you want to do is fully understand the cost of ownership. This includes not just the upfront price, but costs for continuing support and how well they all fit into your budget. You don’t want to harp on the price too much, as going for the cheapest option may leave you with something that doesn’t have the specs to meet your practice’s needs. You also want to look at how long the item is expected to last until you need to buy a new one.
Another thing to look into is the exact terms of that ongoing support. Most repairs are done remotely to give more freedom for users, but you want to be careful when figuring out what this covers. When you buy a warranty, are you getting parts, labor, and live support all covered? In some cases, the terms may only cover one part of it, even though you need them all. Also, be wary of “integration” with your existing systems. Is it easy to get all the parts to work together, or will it take a series of complex steps?
New digital radiography equipment can make a massive difference when it comes to the overall effectiveness and function of a medical practice or imaging center. When you save time and energy, it allows you to process patients faster and with better customer satisfaction. With that being said, it’s going to take a little while before this translates to true profit, so you want to make sure that you have the best fit possible first. The best way to do this is by having a proper consultation with ExamVue ahead of time. We can answer all of the questions you have before you buy.