Bringing new medical technology into your practice or imaging center, in theory, should be a net benefit for the staff. This means new capabilities to service their patients, and potentially more efficient workflows to help reduce their stress and frustration. The issue, a lot of the time, is transferring between those two points. Onboarding with new equipment and software, radiography technology included, can be a source of major frustration. Here are some ways to minimize the potential issue.
As a start, we should give a quick mention to compatibility. For those buying and seeking out new equipment and software, make sure that you take the time to make sure it will be compatible with any older equipment you are using. This takes the frustration out of your staff’s hands, even if you do need to make more upgrades than initially planned. Equally important is having a support plan in place so you can answer recurring questions they have or provide repairs.
Something that’s underrated in terms of making the transition smoother is choosing your radiography software wisely. Remember, while looking at your options, try to find something with an easy to use interface, perhaps even scheduling a demonstration with some of your staff present before buying.
Many people often ignore the human element of bringing new radiography technology into the workplace, which generally leads to an onboarding process that’s slower and more stressful than it needs to be. Because of this, when you are looking into getting new software or general equipment, bring up these accessibility concerns to your industry partner, like ExamVue X-Ray Solutions. Our consultations are key for helping you find the right match. In addition, we avoid frustration after the fact with 5 years of service and protection through our 5-5-5 Coverage Program.